Veloria London ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.
1. Information We Collect
When you visit our store or place an order, we may collect the following information:
- Name, email address, phone number, and billing/shipping address
- Payment information (processed securely — we do not store card details)
- Order history and transaction data
- Device and browsing information (via cookies)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and enquiries
- Send marketing communications (only with your consent)
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties such as payment processors, shipping carriers, and our e-commerce platform (Shopify) solely to fulfill your order and operate our business.
4. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our site.
5. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Store name : Veloria London
- Adress : Veloria London, 42 High Street, London, SW7 5AB, United Kingdom
- Phone: +44 7700 900123
- Email: a.llfordphilip63@gmail.com